Communication in DC Pension Plans: An International Perspective

As the Dutch pension system will be changed from a defined benefit (DB) system toward a defined contribution (DC) system in the upcoming years, there is much to learn from national and international pension institutions that offer DC products. Previously, we have covered the results from fourteen qualitative interviews with communication professionals from DC pension institutions in the Netherlands (Report 1). This report, Report 2, describes the results from fifteen interviews with communication professionals from pension institutions in Australia, Canada, Chile, Denmark, Sweden, the United Kingdom, and the United States.