Communication and Choice
How can pension providers offer effective decision support so that their members can make appropriate decisions about their pension and retirement plans?
Ongoing research
Industry papers
6 November 2025
Industry Paper
An exploration of integrated measurement of sustainability and risk preferences
24 September 2025
Industry Paper
Financial Planning Apps for Individuals – Addressing the Gap in Access and Engagement
25 June 2025
Industry Paper
Deep Speech Embeddings of Earning Calls Predict Future Stock Returns
5 June 2025
Industry Paper
The power of the right question: Financial goals and choice guidance
12 February 2025
Industry Paper
Individual differences in financial inertia and retirement decisions: an empirical study among Dutch respondents
6 February 2025
Industry Paper
In conversation about visualizations of expected pension amount
28 November 2024
Industry Paper
Who avoids retirement information? The importance of financial literacy, confidence and retirement concerns
Podcasts
Events
Academic papers
30 October 2025
Academic Paper
The long-term impact of financial literacy on wealth: Evidence from longitudinal data
26 August 2025
Academic Paper
Choice Architecture and Pension Communication in Australia, Denmark, and the Netherlands
12 March 2025
Academic Paper
Customer Engagement in Utilitarian vs. Hedonic Service Contexts
Board briefs
18 January 2024
Board Brief