The value of customization in pensions
Customization of pension and retirement plans can yield many benefits and should therefore play a central role in the discussions surrounding the reform of the pension system. That is the conclusion of a Netspar study of the added value of customization in pension and retirement plans. The tremendous value that can be generated for members, when combined with good management of the risks, emphasizes the importance of creating more freedom for individual differentiation in the pension system.
This Netspar Brief is part of the Communications and Choice research program. An ever-more vocal public is demanding greater transparency in their pension plans and more control. It is well established however that consumers do not always make choices that are in their best interests, especially when it comes to complicated decisions with long-term implications and risks that are difficult to oversee – any decision regarding retirement, in other words. Many people lack the knowledge and financial literacy, or motivation, required to assimilate the available information and take action as necessary. Comparative research performed at the national and international level can provide helpful information for designing choice architecture systems that guide people toward the right decisions.