The new rules for pension communication in practice

New pension communication model barely improves information findability

Pension 1-2-3, the new pension communication model, has not yet improved the findability of information on pensions. The user-friendliness of the model could also be improved. These are the conclusions of the first analysis carried out by Netspar researchers Leo Lentz and Henk Pander Maat shortly after the new rules were introduced, which focused on the twenty largest pension organizations in the Netherlands.

Read the full press release and the Netspar Brief  (both only available in Dutch). Read the English summary here.

This Netspar Brief is part of the Netspar research program ‘Communication and Choice’.

Netspar, Network for Studies on Pensions, Aging and Retirement, is a thinktank and knowledge network. Netspar is dedicated to promoting a wider understanding of the economic and social implications of pensions, aging and retirement in the Netherlands and Europe.


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